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Hospitality Information Systems Division
Realizing the emerging information technology needs of the Hospitality Industry, in 1993 SES took the strategic decision to offer services and solutions to the Hospitality industry from the worlds leading supplier of Hospitality systems. 
Presently we are the leading IT solution provider in the Hospitality Industry in Saudi Arabia. 
 

We represent the following companies in Saudi Arabia

MICROS-Fidelio
A world leader in information technology, MICROS Systems, Inc. and its subsidiary  MICROS-Fidelio provides complete information management solutions including software, hardware,
enterprise systems integration, consulting and support for the hospitality industry
For more than 25 years, it has been serving table service and quick service restaurants, hotels and the leisure and entertainment industries.
Following are the products that SES is representing in Saudi Arabia from MICROS-Fidelio
OPERA Enterprise Solution (OES)
The OPERA Enterprise Solution is a fully integrated suite of products consisting of modules that can be easily added or expanded allowing effective and easy deployment from smaller operations to global, multi-branded hotel chain environments. OES can be deployed in any size environment, from a single property with just Front Office to a large, full service hotel with Sales & Marketing, Catering, Revenue Management, Quality Management, Back Office, and Materials Management.  In addition, the OPERA Enterprise Solution offers products for a hotel chain’s corporate office, including our Central Reservations Systems for both centralized guestroom and function space sales, and Enterprise Information System, the Customer Relationship Management (CRM) package specifically designed for the hotel industry.
  • OPERA Property Management System
  • OPERA ASP
  • OPERA Sales & Catering
  • MICROS-Fidelio Financials
  • OPERA Revenue Management System
  • OPERA Quality Management System
  • OPERA Palm
  • Customer Information System
  • OPERA Central Reservations System
  • OPERA Web Self Service
  • Central Reservations System (plus Web engine)
  • OPERA Gaming
  • OPERA Activities Scheduler
 
Front Office Version 7
A full-feature Microsoft Window-based PMS, Front Office Version 7 provides the same robust functionality as Suite 6 Front Office with an easy-to-use graphical user interface along with the advantages of Windows® operation. Version 7 offers an open systems migration for hotel operators. Features include reservations, front desk, cashier, housekeeping, night audit, system set up and over 100 standard reports.
  • Windows® NT operating system
  • Choice of Xbase or Oracle® database
  • Ability to "double-click" on fields to drill down into screen details
  • Pull-down menus, graphic icons and pop-up help
  • Choice of touchsceen, keyboard or mouse Reservations
 
Suite 6
The industry's most popular integrated suite of hotel management applications, Suite 6 offers advanced functionality with proven DOS-based operation. This character-based system uses reliable Xbase database throughout it's integrated applications. With more than 7,500 installations worldwide, Suite 6 offers flexibility and expandability to support many of the world's premier hotels. Full-service hotel applications include:

Front Office - property management functions for reservations, front desk, cashier, housekeeping, night audit, system set up and reports.
Sales & Catering - enables booking and inventory information, shared room types and rate availability grids, and real-time group selling.
Food & Beverage - manages all inventories for entire hotel operation (including food, beverage, furniture, fittings and engineering), and provides integrated purchasing and menu-mix calculation function.
Engineering Management - manages work requests, labor and material costs, and budget reporting for facility maintenance.
Back Office - records front office revenues and statistics daily.

 
MyFidelio.net
MyFidelio.net provides an advanced e-commerce solution that connects individual hotels, hotel chains, corporations and travel suppliers and portals, allowing them to conduct travel related e-commerce including reservations, electronic Request for Proposal solicitation and response, Global Distribution Systems connectivity, yield management, Wireless Application Protocol (WAP) connectivity and e-commerce targeted marketing to corporate employees. In addition to its corporate travel solutions, MyFidelio.net provides the Internet booking engine for hotels and hotel chain websites as well as various portal sites.

Click here for the MyFidelio.net web site.

 
Fidelio Material Control
The FIDELIO Material Control is a Food & Beverage and Inventory Management System is the up-to-date successor to our already proven solution for the Hospitality Industry. The applications of the program were compiled using our many years of experience with FIDELIO F&B V6 and with consideration for the technological advances and possibilities of today.

The software has been designed to help you reduce your costs without significantly increasing your workload, for example, our high performance calculation tools can highlight on a daily basis the items which must be sold or held back.

The Windows based Oracle powered software aims to supply you with the necessary information at exactly the point in time at which you require it. In order to support your decisions effectively, this information can be recalled at any point in time or period defined and not only at the end of an Accounting or Inventory Period.

Additionally, FIDELIO offers the expected basic functionality which is indispensable to your operation, such as ordering, receiving, stocktaking, stock controls, recipes, stock depletion and re-ordering.

The System can be installed as a standalone system or as an integrated system with, for example Conference and Catering Management.
The system consists of the following modules:
 

There are 90,000 systems in 120 countries around globe.  In Saudi Arabia alone we have more than 100 installation of hotels and restaurants.


Tobit FaxWare
In today’s corporate world ‘paperless office’ is a much-talked topic!  With Tobit Fax Ware you can have most of your correspondences directly faxed from Fidelio; you will save time and money.
 According to our survey most of the hotels with Fidelio and Tobit are confirming their reservation by Tobit Fax Ware. “If you can print you can fax” is the concept of Tobit Fax Ware!

Advantage Database Server (ADS)
ADS provides a client / server environment for Fidelio Front Office database, with ADS all processes will no longer be processed on the workstation, but directly on the server. This guarantees   an   enormous stability of the databases and indexes and improves considerably the performance of the entire system. It is experienced that ADS installed properties could complete Night Audit at a fraction of a time.
 

SolutionIP - High Speed Internet Access for Hotels and Airport
SolutionIP is an easy-to-use, instant Internet connectivity system for travelers, wired and wireless Internet hotspots for... Hotels, Multi-tenants Building, Airports, Business & Convention Centers, Conference Rooms, Lobbies and Waiting Rooms, College & Universities and Government Buildings.

SolutionIP can work with any type of cable structure, it has two-way interfaces with many PMS systems like Micros-Fidelio. With more than 250 installations worldwide, SolutionIP is a leader in the public Internet access, providing 24/7 support to the ever demanding hospitality customers.

The customers of the Hospitality System Group includes all the major International hotel chains, most of the local chain hotels, several local hotels, medium to large-sized fine dining restaurants, and several Quick Service Restaurant chains.  

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